Free Phone: 03332 400 460
Locksmith & Security services across Surrey, Berkshire and Hampshire


Home » FAQs

Jet Locksmiths FAQs

We try to get out as quickly as possible, usually within an hour, but sometimes as quick as 15 minutes depending on your location.

Yes, our locksmiths do and can help with any emergency 24 hours a day 365 days a year.

We strive to provide low-cost locksmith prices to our customers, and do not charge a call out fee. Please visit our pricing page on our website for more information.

We do not charge any call out fee’s no matter what time of day or night you call.

Jet Locksmith’s accept credit/debit cards, but unfortunately, we do not accept cash payments.

Our team always try to fix and open any locks by using a non-destructive method as this will always keep the cost down. However, on some occasions we may have to break the lock to gain entry. We will always provide you with any costings before proceeding with any work.

If you lose your keys for your house, or think they may have been stolen, we advise that you should get your locks changed as soon as possible. This is important for security reasons but could also impact your home insurance policy.

Unfortunately, we do not do invoicing for new customers, only customers that give us regular work can be invoiced and pay later.

Yes, you can have 1 key for your whole house in most cases, there are a few exceptions. i.e., if you can’t have 1 key for a cylinder lock & a mortice lock as the keys are totally different.

Yes, most definitely, as you never know who has copies of the door keys.